Contact Us
Email Customer Service
FREQUENTLY ASKED QUESTIONS
Can I track my order?
Yes, you can track your order at every stage of the way – right from our warehouse to your door.
There’s a link to Track My Order on every page.
Where do you deliver? What's the cost? How long does it take?
We offer worldwide free shipping.
• For the United States it is 5-12 days with free shipping
• For Canada, it’s 5-15 days with free shipping
• For Europe it is 5-15 days with free shipping.
• For other countries, it is 5-15 days with free shipping.
What payment methods do you accept?
You could pay with Credit/debit card payment transaction will be taken care of by our trusted partners 2Checkout. They are truly professional with a very secure and reliable system. If you meet any trouble with the payment process, please contact us.
Adding Names & Numbers
Getting Started
- After you have selected the size you want,select as name ‘CUSTOM NAME’ and press Buy Now
2. On additional information please write the name and number you want on your jersey.
My delivery hasn't arrived yet
If your order hasn’t arrived by the expected delivery date, contact us and we’ll see what’s going on.
If you’ve ordered during one of our sales it gets pretty busy, so your delivery might take a little longer to get to you.
What happens if I'm not in when my delivery arrives?
If you think you might not be in when your order is delivered, you’ve got two choices:
- You can choose beforehand to have your order delivered to another address
- You can ask the delivery driver to leave it somewhere safe if you’re not there
To change your delivery address, simply enter the new address before you complete checkout – such as your work address, or a friend’s house.
To leave delivery instructions in case you’re not in, just complete the optional ‘Add delivery instructions’ box in the Delivery Options section at checkout. You can say things like ‘leave it in the shed’ or ‘leave it with my neighbour at number 12’.
To make things easy, you can store several different delivery addresses in My Account. Just make sure you select the right one when you’re checking out.
Can you deliver to my work address?
Yes. Just make sure that there’s someone there who can accept the delivery for you – the couriers deliver to the address and not to the person.
Can I change my delivery address after I've placed an order?
You can’t change your delivery address for an order you’ve already made. That’s why we advise you to regularly make sure that all your address details are up-to-date.
If you change your delivery address in My Account after you’ve made an order, your new address won’t apply until your next order.
What happens to my delivery times on public holidays?
Your delivery times are given in working days (Mon-Fri). Public holidays aren’t counted as working days, so you’ll need to add an extra day to your estimated delivery times.
CHAT WITH US
You can chat with us by clicking on the chat button in the botton right-hand corner
